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Legal Information and Notices required by the Act on Specified Commercial Transactions

Seller	COVER Corporation (“Company”)
Representative	Motoaki Tanigo
Address	Sumitomo Fudosan Tokyo Mita Garden Tower, 3-5-19 Mita, Minato-Ku, Tokyo
Phone number	050-6870-6014
Email address	shop@cover-corp.com
Selling price	The price including tax is displayed on each product sales page.
Fees required in addition to price of products	Shipping fees (as displayed on the product payment screen), communication fees such as internet access fees, various payment fees Since the billing cycle and withdrawal date differ depending on the company providing the payment service, please confirm the billing cycle and withdrawal date with the relevant company.

Payment methods

Payment reflection

For payments using credit cards:
Shop Pay
The payment will be reflected at the time the order is completed.

For payments using Shop Pay, Amazon Pay, PayPal, Google Pay, PayPay, LINE Pay, merpay, Rakuten Pay, au PAY:
The payment will be reflected at the time the order is completed.

For payments using Paidy:
The payment will be reflected at the time the order is completed.
Complete your payment through the following methods following the regulations of Paidy.
・Payment through convenience stores (There will be a processing fee of up to 390 yen incl. tax)
・Bank transfer (The processing fee will vary according to the bank)
・Direct deposit

Digital content

Voice packs:	Generally, the voice packs you purchase will be reflected on your ‘My Account’ page immediately after you complete the order.
Other digital content:	Please check the details on the individual product pages.

If products with multiple shipping periods are purchased in one order, they will be shipped according to the product with the latest shipping period.During the year-end and New Year holidays, long holidays, and inventory periods, there may be delays in shipping.

Please contact the delivery company as instructed for the receipt of products shipped out from our store.

If the shipping period of products differs from the time that was announced during sales, a notice will be given from the shop.

Purchasing products that require time for handover

Please be advised that you will receive a notice of acceptance of a prepaid online order from the shop by e-mail based on Article 13 of the Act on Specified Commercial Transactions when you make a purchase of the relevant items.

Returns, defects, and cancellation

・Please understand that in the event that production or manufacture becomes difficult due to an earthquake, fire, or other unavoidable circumstances, we reserve the right to cancel your order and issue a refund.
・Please understand that once payment has been confirmed, we do not accept exchanges or returns for personal reasons, with the exception of initial product defects.
・If the product is defective, do not use the item. Complete the procedures below within the exchange period specified. We may not be able to accept returns or exchanges if the product has been used or if the exchange period has elapsed.

In the case of initial defects, we will bear the shipping costs for returning and resending the product.
- ① Please email us at shop@cover-corp.comwithin seven business days of receiving your order and describe the condition of the item. A representative from the store will contact you shortly to explain the exchange procedure.
- ② Please follow the instructions given by the shop's representative and return the defective product to the shop within three months of receiving it.
- ③ After the shop has confirmed receipt of the product, we will make an exchange.
  
  Please understand that depending on the availability of the product, a refund may have to be issued.

Refusal of acceptance, long-term absence, and inadequate information on address

If products are sent back to the shop due to refusal of acceptance, long-term absence, or inadequate address information and are returned to the shop, they will be held for three months from the ship-out date. We can make a redelivery within the eligible period, so please contact us at shop@cover-corp.comwithin three months of the ship-out date. Redelivery fees will be borne by the customer, so please follow the instructions for payment.