You can change the default address from your account.
From Smartphone
1. Touch the three lines (MENU) in the upper left corner 🈪.
2. Touch "Account" in the center and login.
3. Touch "Edit Address" at the bottom.
From Computer/PC
1. Click on the silhouette-shaped icon on the upper right corner.
2. Then Log in to your account.
3. Click on "Edit Address" in the middle of the screen.
If you would like to change the address of an order that has already been placed, please fill in the template below and contact us.
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Order number:
Full name:
Postal code:
Address:
Phone No.:
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※ Order number is a number starts with #.
※ Please fill in all the shipping address information correctly without abbreviations.
※ If you have multiple orders to change the shipping address, please separate the order numbers with a comma (,) and send them in one email request.
※ If the shipping address information doesn’t match, an ID will be required.
Please note that changes cannot be made for orders that have already been processed for shipment.
After receiving notifications of the shipment, please contact the shipping company for transferring the package to another address.
Please be advised that the customer must pay for the transfer fee.
