Lead times may vary depending on the quantity and and complexion of your order. Some of our products are made to order which may result in taking more time. p>
Please check the the product page for more details. p>
* If you purchase multiple items, they will be shipped as soon as all the items are available. p>
You can change your address from your account page at the top right corner of your screen. If you want to change the address of an already purchased item, please fill in the template below and contact us directly.
We use DHL to deliver your products.
When shipping processes start, we will contact you by your registered email with the tracking number from the shipping company. P>
About the product
We do not accept returns, cancellations or refunds. p>
We have received few inquiries regarding when a sold out item would be restocked, however we are unable to inform you on those details.
Please wait for an official announcement. p>
Your order is not finalized when the product is added to your cart.
The product cannot be purchased if the following situations occur.
・ The product inventory has run out (sold out)
・ The product page has closed
Please purchase the products between the specified order period.
Download from the purchase history. P>
Please check the purchase history from the account details. p>
Please contact us from the inquiry below within 7 business days of the arrival of the product. p>
When making inquiries, please fill in the template and contact us. ------------------------ Order number: Real name: Zip code: Address: Phone number: ------------------------ p> >
In principle, we do not accept replacement of cosmetic boxes. p>
After purchase, you will receive the billing details in the registration email, so please print it out. We do not deliver by paper at the time of delivery. p>
You can contact us from [If the above does not solve the problem] at the bottom. p>
You may have multiple accounts. Please try logging in with an email address that you can think of.
We have confirmed that some customers cannot register on their iPhones. p>
Please try creating with another browser, another device used, or a personal computer. p>