Viewing history
[Resolved]Notice Regarding JCB Card Payment Unavailability for Domestic Shipping in Japan (Last Update: May 15, 2026, 11:00 AM JST)
(Update: May 15, 2026, 11:00 AM JST)
We are pleased to inform you that the issue regarding the unavailability of JCB brand credit card payments, which began around 12:00 AM (JST) on Friday, May 15, 2026, has been completely resolved.
The system settings have been corrected, and payments can now be processed normally.
We sincerely apologize for any inconvenience and trouble this has caused our customers.
* If you continue to experience errors, please try clearing your browser cache or reloading the page.
Thank you for your continued patronage of the hololive production OFFICIAL SHOP (hereinafter referred to as "our SHOP").
We are currently experiencing an issue where JCB brand credit card payments are temporarily unavailable on our SHOP.
[Issue Description]
An error occurs when entering a JCB card number on the checkout screen, preventing the completion of the payment.
* Please note that other payment methods, such as Visa, Mastercard, and American Express, are functioning normally
* Orders for international shipping (via Global-e) are not affected by this issue and can be processed normally.
[Date and Time of Occurrence]
From around 12:00 AM (JST) on Friday, May 15, 2026 – Ongoing
We are continuing to investigate the cause and are working toward restoring the service.
For customers planning to use a JCB card, we kindly ask for your patience until the service is restored, or suggest considering an alternative payment method.
We deeply apologize for the significant inconvenience and trouble this has caused.
We will provide further updates on this page as the situation progresses.
特集
-
RECOMMEND
hololive OFFICIAL CARD GAME -
RECOMMEND
『ホロライブ学園』特設ページ -
RECOMMEND
『hololive friends』特設ページ -
RECOMMEND
hololive closet -
RECOMMEND
Amazon Merch on Demand -
RECOMMEND
ホロアース WEBショップ
