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For Overseas Customers: Introduction of Global-e
Thank you for shopping at hololive production OFFICIAL SHOP.
We are pleased to introduce Global-e in order to provide a higher quality of service to our international customers.
Global-e is a global e-commerce vendor specializing in international purchases and processes payments for the hololive production OFFICIAL SHOP. Orders are shipped by Global-e’s contracted international shipping company (DHL).
[Date]
5 PM, April 1st, 2024 (JST) *Applicable from after the maintenance is completed.
The changes due to the introduction of Global-e are as follows:
More local payment methods will be available for international customers.
Calculate international shipping costs using Global-e’s unique shipping calculation logic.
The amount of duties and taxes will be automatically calculated at the time of payment in the store.
In this way, customers do not have to pay any additional charges at the time of delivery.
For more information on international shipping, please check the URL below.
https://shop.hololivepro.com/en/pages/international-delivery
To read more about Global-e’s terms and conditions, please check here. Global-e may also collect personal information about you or your transaction. Please check here to read their privacy policy.
Please note that the introduction of Global-e may result in a change in shipping charges, even for the same item you purchased before. We appreciate your understanding.
Please enjoy your shopping at “hololive production OFFICIAL SHOP”.
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