To Customers Who Can’t Access “My Account” Page On Our Website

Thank you for your continued patronage of hololive production OFFICIAL SHOP.

We are currently experiencing some technical issues where you cannot access your "My Account" page with the 404 Not Found error message.

Please try one of the following solutions if you are experiencing the same issue:

・Clear your browser's cache and cookies, then restart your browser.
・Try using a different browser or open it in incognito mode.
・Update your browser to the latest version.
・Try using a different device (PC or mobile) to access the page.
・Try using a different internet connection. (e.g., switching from a Wi-Fi to an ethernet cable or a cellular data connection.)

We truly apologize for the inconvenience this may have caused.

If the issue persists even after trying these solutions, please contact us via email.

■Inquiry
shop@cover-corp.com