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Important Notice Regarding "Yozora Mel's Birthday Celebration 2023"
We would like to inform our customers who purchased the "Yozora Mel Birthday Celebration 2023".
■For customers who purchased "Yozora Mel Birthday Celebration 2023".
As we announced on Jan 16, 2024, we have canceled the contract with Vtubertalent Yozora Mel.
For customers who purchased the "Yozora Mel Birthday Celebration 2023", we will ship the product between early April and early May.
However, due to the cancellation of the contract, we will accept cancellations and refunds for purchases upon request..
※For customers who do not wish to cancel or receive a refund, there is no need to contact us.
※Please note that there are possibilities that you may not be able to send or receive an email properly according to the email settings. Please make sure that you have entered the correct email address and that the spam email settings are off.
<Applicable Products>
Birthday Merch Complete Set Limited Edition
Birthday Merch Complete Set
Acrylic Panel
Random Candy Acrylic Keychain
Insulated Bottle
Mel's Favorite Cap
https://shop.hololivepro.com/en/products/yozoramel_bd2023
<Reception Details>
Submission period: Jan 16, 2024 (Tue) 4:00 PM - Jan 31, 2024 (Wed) 6:00 PM (JST)
Reception contact: https://shop.hololivepro.com/pages/contact
Once the cancellation or refund process is completed, we will send you a notification email.
Please wait for the information from Geek Jack regarding the products that are currently on sale on Geek Jack.
We apologize for any inconvenience and concern this may have caused to customers who have purchased the "Yozora Mel Birthday Celebration 2023" products.
Thank you for your consideration and support for hololive production OFFICIAL SHOP.
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