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Notice of Design Renewal and Functional Enhancement
Thank you for using the hololive production OFFICIAL SHOP (hereinafter referred to as "Official Shop").
We are pleased to announce that we will be renewing our Official Shop with the aim to renovate its design and expand its functions.
The main changes along with the renewal will be the following.
(1) Hololive account will be required in order to purchase products.
After the renewal of the official store, users will be required to create a Hololive account to purchase products.
For smooth shopping, please consider creating a Hololive account in advance to purchase.
* Postscripted: July 09
we have decided to make some changes to the renewal content. The changes are as follows:
—
Initially: After the renewal, a Hololive account will be required to purchase products from the Official shop.
After the change: Even after the renewal, you can enjoy shopping without creating a Hololive account.
—
Please check the details from the following announcement for confirmation.
Notice of some Changes to the Renewal Content
(2) A function to purchase specific products aside from other products will be implemented.
In order to shorten the waiting time for shipment, some products will be set to allow customers to purchase only that product (i.e., purchasing aside from other products).
(3) Shipping to Indonesia as well as local payments will be supported.
Up to now, shipping to Indonesia was limited to "Tokopedia" and "Geek Jack".
After the renewal, shipping to Indonesia from the official store will be available.
Due to the renewal, system maintenance will be conducted during the following period. Please note that you will not be able to purchase products during the period.
■Maintenance period
July 9th, 2024, 10:00 AM - July 10th, 2024, 4:00 PM (JST)
* The maintenance may be extended due to operational reasons.
If you have any questions or need assistance, please feel free to reach out to us through the link below.
■Contact us at
https://shop.hololivepro.com/pages/contact
We apologize for any inconvenience caused and appreciate your understanding.
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