Notice of a change in design for “AZKi Birthday Celebration 2024” merchandise

Thank you for your constant support of the hololive production OFFICIAL SHOP.

This is a notice for customers who have purchased merchandise from the “AZKi Birthday Celebration 2024.”

There has been a change in the design during the production of the items listed below.

■Applicable products:
A Matching Hoodie with AZKichi
AZKrib Acrylic Diorama Stand
Cheki-style bromide card with a handwritten message and duplicated foil-stamped autograph from AZKi. (Illustration: ももしき)

Changed portions:
The design on the chest for “A Matching Hoodie with AZKichi”
The design on the chest of the hoodie illustrated on the “AZKrib Acrylic Diorama Stand”
The design on the chest of the hoodie illustrated on the “Cheki-style bromide card with a handwritten message and duplicated foil-stamped autograph from AZKi. (Illustration: ももしき)”

The product images and main illustration used in the products have been replaced with the latest version.

In addition, we will accept cancellations and refunds of purchases upon request due to this matter.
* Customers who do not wish to cancel or receive a refund do not need to contact us.

Customers who wish to be refunded should contact us with their order number through the reception window below.
* You may not be able to send or receive e-mail messages properly, depending on your e-mail settings. Please ensure your e-mail address has been correctly entered or set to receive e-mails.

Applicable products:
Birthday Merch Complete Set
A Matching Hoodie with AZKichi
AZKrib Acrylic Diorama Stand
https://shop.hololivepro.com/products/azki_bd2024

Reception details:
Customers applicable for cancellation: Those who have purchased between 1 July ~ 16 July 2024
Reception period: 11 July 2024 16:00 ~ 5 August 2024 18:00 (JST)
Reception window: https://shop.hololivepro.com/pages/contact

A notification email will be sent to you when the cancellation/refund process is completed.

For products purchased through Geek Jack, please kindly wait for their cancellation instructions.

We deeply appreciate your understanding and sincerely hope for your continued support of the hololive production OFFICIAL SHOP.

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