Thank you for your continued support of the hololive production OFFICIAL SHOP.
Regarding the "Houshou Marine Birthday Celebration 2024 Birthday Merch Complete Set Limited Edition", which went on sale from Tuesday, July 30, 2024, we had informed customers that sales would begin at 21:15. However, it became available for purchase from 21:00. As a result, the limited edition was sold out by 21:15, and customers who waited for the initially announced time were unable to make a purchase.
We sincerely apologize for the inconvenience caused to our customers. After internal discussions, we have decided to take the following actions regarding this matter:
We will conduct an additional sale of the limited edition from 21:00 on Thursday, August 1, 2024. (The additional quantity will be the same as the initially planned quantity.)
URL: https://shop.hololivepro.com/products/houshoumarine_bd2024
For customers who purchased "Houshou Marine Birthday Celebration 2024 Birthday Merch Complete Set(not the Limited Edition)", we will accept cancellations based on your request. We accept cancellation requests through the following web form.
Contact Form: https://shop.hololivepro.com/en/pages/contact
we sincerely apologize for any inconvenience caused to our customers.
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