

MOVIE
TALENT












FAQ
Q
注文してからどれくらいの時間がかかりますか?
A
・If the shipping date is not stated
Once payment is confirmed, it will be shipped within 7 business days for orders within Japan and within 15 business days for orders outside of Japan.
・If the shipping date is stated
We will ship the item(s) within the specified shipping period.
※ If you have purchased multiple items in the cart, the items will be shipped as soon as they are all available.
※ Please note that the shipping schedule is approximately the estimated period. Shipping dates may vary according to the delivery circumstances.
Once payment is confirmed, it will be shipped within 7 business days for orders within Japan and within 15 business days for orders outside of Japan.
・If the shipping date is stated
We will ship the item(s) within the specified shipping period.
※ If you have purchased multiple items in the cart, the items will be shipped as soon as they are all available.
※ Please note that the shipping schedule is approximately the estimated period. Shipping dates may vary according to the delivery circumstances.
Q
再生産しますか?
A
We have received few inquiries regarding when a sold out item would be restocked, however we are unable to inform you on those details. Please wait for an official announcement.
Q
商品に破損・欠損があった場合どうしたらいいですか?
A
Please contact us from the inquiry below within 7 business days of the arrival of the product.
When making inquiries, please fill in the template and contact us.
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Order number:
Real name:
Zip code:
Address:
Phone number:
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In principle, we do not accept replacement of cosmetic boxes.
When making inquiries, please fill in the template and contact us.
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Order number:
Real name:
Zip code:
Address:
Phone number:
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In principle, we do not accept replacement of cosmetic boxes.
Q
商品の返品は可能ですか?
A
返品返金は承っておりません。
Q
具体的な発送日は分かりますか?
A
発送が開始されましたら配送業者の追跡番号をメールにて連絡致しますので、ご確認頂きますようお願いいたします。